Contact and Resource Management Software for Home and Community Care

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Contact Management

Comprehensive Records For Clients, Workers, Volunteers and Donors

Clients

Intake
Assessment
Care Planning
Scheduling
Billing
Statistics
Privacy & Consent
Management

Workers

Training, Courses, Skills
Entitlements
Availability
Preferences
Payroll

Volunteers

Client Matching
Hour Tracking
Service Awards
Availability Scheduling

Donors

Donation Receipts
Fundraising
Tributes & Memorials

Resource Management

Comprehensive Records For Vehicles, Equipment and Beds

Vehicles

Mobility Buses
Transportation Vans
Drivers Own Vehicles

Equipment

Medical Equipment And Supplies
Inventory Management
Rental Agreements

Beds

Hospice Care

Multiple Organizations can use a single copy of the database and share as little or as much information as needed about their contacts and resources.

An individual person may be a client at one organization and a volunteer and donor with another. All agencies can see the multiple roles and activities associated with an individual subject to rigorous consent, privacy and audit settings.

Governmental/LHIN Integration

Exceptional Sector Support For Health Reporting Requirements

Assessments

CCIM-Validated for interRAI-CHA, PS and OCAN 2.0.

MOHLTC/OHRS

Comprehensive OHRS reporting
Functional Centres
Statistical Accounts

OACCAC PXML

We were the primary vendor partner for the NSM CCAC in the first production deployment of the OACCAC CHRIS APR enhancements.

TCLHIN/CBI

Automatic web service submissions by Functional Centre whenever referral, admission, first service or discharge dates change.

Back Office

Fully Integrated Invoicing, Accounts Receivable And Payroll Interfaces

Billing

CCAC Submissions
ODSP Invoicing
Configurable Account Statements
Balance Forward and Open Item Accounts Receivable
Pre-authorized Payments
Year-End Tax Statements

Donation Receipts

CRA-Compliant Donation Receipts
Tribute and Memorial Statements

Payroll

Statutory Holiday Pay Calculation
Manual and Automatic Timesheet Reconciliation
Entitlements (Sick Leave, Vacation, Lieu Time, etc.)
Two dimensional Wage Grid
Interface with industry standard Payroll Providers

Self-Serve Portals

Provide Secure Internet Access For Workers And Clients

Windows 10 UWP

Works without an internet connection – ideal for remote areas or in supportive housing sites where connectivity is limited

Telephony

Built on the same cloud platform used by Fortune 500 companies like Box and Google with no upfront hardware or software costs.

Schedule Distribution, Messaging, Visit Verification through your phone system.

Browser-Based

Provides secure access for workers and clients in any internet browser.

Features

Schedule Distribution
Messaging
Visit Verification
Time Tracking
Real-Time Updates
Late Arrival
Notifications
Mapping

Canesto continues to provide excellent customer service and support.

– Community Care Access Centre

The benefits to client care enabled by Version 6 are excellent, encouraging and meaningful. Thank you for making Version 6, elderly clients will be healthier for it.

-LHIN CIO

Thank you for assisting us with grace, professionalism and skill. Your patience, expertise and sense of humour made the work a pleasure.

– CSS agency

Singing the praises of CIMS ... we are beyond excited!

– CSS agency after implementing automated travel KM

Please pass along my appreciation. I hope Canesto knows what a gem they have with you on their team.

– CSS agency remarking on a Canesto trainer